How Will AI Change the Workplace?

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When a technology like artificial intelligence (AI) enters the business world, it’s no surprise that people become concerned about whether technology will take away their careers. While this may occur in some cases, our attention should be directed at how workers will need to adapt to the technology and how their roles will shift. Here’s what you need to know.

Creative vs. Menial Work

AI is a disruptive force, but mostly in areas where a large amount of duties are repetitive or mundane in nature. The associated algorithms can be created to manage menial tasks that involved strict rules and guidelines about how the work is done, but aren’t particularly adept when it comes to the formation of creative solutions.

With that in mind, employees will be increasingly shifted away from menial work and more towards tasks that require independent thought and informed judgments. For team members who prefer repetitive duties, even if they border on tediousness, they may need to adapt or be forced out of the associated position.

However, others will see AI as a benefit. It frees them from the grunt work they may have preferred to bypass, giving them an opportunity to focus on the business areas they find engaging and rewarding.

Focus on Relationship Building

Another side effect could be an increased focus on communication and interpersonal skills. Professionals will now have the time to create deeper connections with their customer base, and those who fall behind the curve may find themselves struggling to stay employed.

Those with strong relationship-building skills may flourish in this environment, and even appreciate the paradigm shift. It will allow them to forge more meaningful connections with the people they interact with on a regular basis, and could even be a differentiator that allows them to further their career.

Demand for New Skills

When any technology enters the business arena, it can actually increase employment opportunities for those who are interested in directing their attention toward the new technology. Professionals who choose to focus on AI development and implementation may see job opportunities increase, either in local business or through cloud service providers.

Any new system requires at least a basic level of support, so some employment options may simply shift from one category to another. And as more companies embrace what AI has to offer, the upshift in demand for these skills will likely continue.

AI tools will certainly shape the business world well into the future, but won’t bring all of the doom and gloom many people initially feared. Like any new form of technology, adaptation is required. And those who acclimatize will be able to reap the benefits that AI has to offer.

If you are interested in learning more, the professionals at Solving IT can help. Contact us to put our expertise to work for you.