Microsoft Uses AI to Combat Tech Support Scam

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At some point, almost every internet user has the same experience. You’re going about your day when suddenly a popup appears on the screen. It says your computer is infected with a virus and requires immediate assistance from tech support. … Read More

How AI is Changing IT Operations as We Know It

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While AI in the workplace is still effectively in its infancy, it is already having a substantial impact on how IT operations are managed. Machine learning allows a variety of tasks to be executed by systems instead of people, making … Read More