One of the world’s most prominent financial services firms provides innovative derivative products, services and technologies to the global financial market. They needed to upgrade a very large and complex application that had been developed 20+ years prior. Purpose The … Read More
How listening to understand will help you communicate more effectively So many people in today’s world are not really listening to understand – we are listening with the intent to reply. One of the greatest lessons in leadership I have learned is … Read More
What is a psychological contract? “A psychological contract is an informal agreement between an employer and a worker. It is an unwritten set of beliefs and expectations held by an individual and the employer about what they do for each … Read More
This article about 10 Keys to Effective Communication presents the paradox of effective employee communication process. While personal communication can be easy, communication with employees can be difficult. Here are the 10 keys to clearer employee communication. Never start at the … Read More