Microsoft Office 365 has a multitude of benefits to offer an organization, but there are also drawbacks with which to contend. For example, updates to the apps can be fairly common and can lead to changes in how the software operates for the end user. Additionally, Office 365 is based on a subscription model, so there is a charge for every month of service.
When it comes to managing the idiosyncrasies associated with productivity suites such as these, it is important to consider how to appropriately scale any Office 365 training along with the implementation. To help make the process more efficient, here are some key points to consider.
One of the main benefits of Office 365 is the cloud-based nature of the solution. This allows more mobile employees to access important files regardless of whether they are in the office or even on the network. And while this can be incredibly useful for employees who aren’t restricted to a specific desk, it is generally unnecessary for those that work from a singular location.
Before creating an account for every employee in the company, consider who can truly benefit from a cloud-based solution and which employees can be well served with a user license for a desktop-oriented version of the software suite. This approach can help control the cost of installing productivity suites throughout the organization.
Start with IT
Many businesses work to give executives access to newer technologies more quickly. However, implementations that come with a learning curve, as Office 365 can, need to be given to key members of the IT support team first. This allows them to experience the software firsthand, review training options and create a rollout plan based on the anticipated learning curve.
Once these points are managed, a phased implementation is typically the safest approach. This gives the individuals responsible for training new users a chance to adjust their process based on their experiences with the first end users brought in. In this regard, they can adjust training content and create a more effective and streamlined approach for future training. They can also identify which training options offered through the Office Training Center offered by Microsoft can meet the needs of most end users.
Again, since the approach is refined before it moves forward throughout the organization, the amount of time dedicated to training can be controlled. Determining which pieces of information are critical, and which can be skipped, lessens the investment needed to ensure end users are properly prepared to use the software without covering information that is of no particular value to daily operations.
Find the Right IT Pro for Administration
Not every business is going to have a Microsoft Certified Solutions Associate (MCSA) on hand to help manage the administrative duties associated with an Office 365 implementation. That makes it critical to find an appropriate IT professional to help make the implementation a success.
Looing for IT talent?
If you are looking for a tech pro with the skills and experience required, Solving IT has the skilled recruiters you need to help locate your ideal candidate. Contact us and see how we can play a key role in your Office 365 implementation.