How to Choose an RPO Provider

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Partnering with a recruitment process outsourcing (RPO) provider is a major decision, and most businesses do not take it lightly. Once you’ve determined that it is the right move for your company, you are then faced with the challenge of identifying the best provider for your needs. While this may seem like a complex undertaking on the surface, it certainly doesn’t have to be. Here are some tips designed to help you choose an RPO provider that is ideal for you.

Understand Your Needs

Every business is different, so you don’t want to partner with a provider that is going to default to a cookie cutter solution. This also means you need to understand your own needs thoroughly, and that often requires a look back into your hiring patterns.

Ask yourself questions like “how many hires have I made over the past year,” “are the roles specialized,” and “do my hiring needs fluctuate throughout the year?”

By addressing these questions, you’ll be able to strategically approach your RPO partnership and select a provider who is best equipped to meet your needs.

Identify Fundamental Requirements

RPO providers can operate in a number of ways, so you need to select a partner that has the fundamental capacity to meet your requirements. For example, some only cover specific geographical areas while others have a wider reach. Certain providers may offer general services while others may specialize in particular industries.

To get the most value from the partnership, you need to select an RPO provider that can adhere to your requirements based on their standard business model. That way you can be assured that they have the capacity to find candidates and fill vacancies with ease, instead of having to create a new paradigm just to manage the relationship.

Desired Services

Not every RPO provider offers the same range of services. Some focus solely on talent acquisition while others will provide more comprehensive advertising and screening services along with interview scheduling and other process management.

Before you choose a provider, you need to make sure they are fully capable of providing the services you need and ideally have a strong record in those areas based on their work with other companies.


Prior to entering into an agreement, you need a thorough understanding of the costs associated with the provider’s services. There is no set standard across the industry, so different RPO providers can offer the same services at widely varying prices.

While you might not want to focus on the lowest cost provider, especially if you have questions about their capacity to meet your needs, you also don’t want to choose a partner without understanding the expense involved.


Since forging a partnership is often a long-term venture, it is wise to make sure that the RPO provider’s values align with yours. This will serve as the foundation of your relationship, ensuring you can work well as a team, so it’s critical that you find the provider to be trustworthy, accessible, and approachable based on your style and needs.

If you would like to learn more about RPO services, the team at Solving IT can assess your needs and create a customized solution. Contact us to speak with one of our knowledgeable team members today and see how our services can work for you.