How to Incorporate Mission, Vision, and Values in your Salesforce Build

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Salesforce Lightning gives companies the ability to easily customize their Salesforce org more than ever before. Here are a few quick ways a Salesforce Admin can incorporate your business mission, vision, values, and branding into your org.     Company Logo Adding your company logo to your Salesforce … Read More

What I learned during my first Service Cloud project

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  Great customer service is a critical part of keeping the customer happy. We all know the feeling of submitting a question or concern and receiving an immediate response from the Customer Service team. For example, when I ripped my 2-month-old Madewell jeans (thanks holiday season), Customer Service sent me a new … Read More

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